Deliveries and deadlines

The shipping policy is available in point 6 of our general conditions of sale (CGV) for which here is the link: - CGV

SHIPPING COST
Shipping costs are FREE worldwide.

DELIVERY DELAY
The deadlines below are for informational purposes only. They may vary depending on brands and availability. Subject to change.
Unless the date is indicated in the product sheet, the deadline is generally:

Swiss
1 to 5 business days
Europe
3 to 9 business days
Other areas Europe and world
From 6 to 21 business days

CUSTOMS FEES: (For the Zenkai brand see exception below)
Any local import taxes are the responsibility of the customer.
Switzerland and Europe* exempt from customs fees

*Free trade countries - exempt from customs fees
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia , Slovenia, Spain, Sweden, United Kingdom. Andorra, San Marino and Türkiye.

If your country is not listed above, you may be charged customs duties. All customs fees are applied at the discretion of the carrier and local laws, and all customs fees will be the responsibility of the customer and will not be covered by Scrumptious.

United States - All orders over US$800 will be subject to import duties. For more information, please consult U.S. Customs and Border Protection.

Australia - All orders over AU$1000 will be subject to import duties. For further information please consult the Department of Home Affairs.

New Zealand - All orders over NZ$1000 will be subject to import duties. For further information please visit the New Zealand Customs website.

For more precise information, we suggest contacting your local customs office so as not to be surprised if there are any unexpected delivery charges on your end.

EXCEPTION for the Zenkai brand:
All Zenkai brand orders are currently shipped from our warehouses in Europe or the United States.
If you are in the European Union* or the United States, you will not be charged customs duties.

*Free trade countries - exempt from customs fees
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia , Slovenia, Spain, Sweden, United Kingdom. Andorra, San Marino and Türkiye.

If your country is not listed above, you may be charged customs duties. All customs fees are applied at the discretion of the carrier and local laws, and all customs fees will be the responsibility of the customer and will not be covered by Scrumptious.

Switzerland - Exempt from customs duties up to CHF 62.-. Beyond this amount, customs duties apply: CHF 16.-+3% + 8.1% (VAT).

Australia - All orders over AU$1000 will be subject to import duties. For further information please consult the Department of Home Affairs.

New Zealand - All orders over NZ$1000 will be subject to import duties. For further information please visit the New Zealand Customs website.

For more precise information, we suggest contacting your local customs office so as not to be surprised if there are any unexpected delivery charges on your end.